Responsible Gambling

At Casino Tg, we are committed to promoting responsible gambling and ensuring that gaming remains an enjoyable and safe activity for all our players. We understand that gambling can become problematic for some individuals, and we take our responsibility seriously to provide tools, resources, and support to help maintain healthy gambling habits.

Our Commitment

Casino Tg operates under strict UK gambling regulations and holds a valid licence from the UK Gambling Commission (Licence Number: 000-000-000-R-000000-000). We are dedicated to:

• Preventing underage gambling
• Protecting vulnerable customers
• Promoting responsible gambling practices
• Providing effective customer support and intervention
• Ensuring fair and transparent gaming

Age Verification

You must be 18 years or older to create an account and gamble on our platform. We use advanced age verification systems and may request additional documentation to confirm your age and identity. Anyone found to be under 18 will have their account closed and any winnings confiscated.

Responsible Gambling Tools

We provide various tools to help you maintain control over your gambling activities:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. These limits can be decreased immediately but increases require a 24-hour cooling-off period.

Loss Limits

Establish limits on how much you can lose over a specific period. Once reached, you will be unable to continue gambling until the limit resets.

Session Time Limits

Control how long you spend gambling by setting session time limits. You will receive notifications and be logged out when your time limit is reached.

Reality Check

Receive regular pop-up reminders showing how long you have been playing and how much you have spent during your session.

Self-Exclusion

If you feel you need a break from gambling, you can self-exclude for periods ranging from 24 hours to permanently. During self-exclusion, you will not be able to access your account or receive promotional materials.

Warning Signs of Problem Gambling

Be aware of these potential warning signs:

• Spending more money than you can afford to lose
• Gambling to escape problems or negative emotions
• Lying about gambling activities to family or friends
• Chasing losses with bigger bets
• Neglecting work, family, or social responsibilities
• Borrowing money to gamble
• Feeling anxious or depressed about gambling

Getting Help

If you or someone you know is struggling with gambling problems, help is available:

UK Support Organizations

• GamCare: Free confidential support and advice
  Phone: 0808 8020 133
  Website: www.gamcare.org.uk
• Gamblers Anonymous: Self-help fellowship
  Website: www.gamblersanonymous.org.uk
• BeGambleAware: Information and support
  Website: www.begambleaware.org
• GamStop: National self-exclusion scheme
  Website: www.gamstop.co.uk

Safer Gambling Tips

• Set a budget before you start and stick to it
• Never gamble with money you cannot afford to lose
• Set time limits for your gambling sessions
• Take regular breaks
• Don't chase losses
• Never gamble when upset, depressed, or under the influence
• Keep gambling in perspective - it should be entertainment, not a way to make money
• Maintain a balanced lifestyle with other activities and interests

Underage Gambling Prevention

We have zero tolerance for underage gambling. Our prevention measures include:

• Mandatory age verification during registration
• Regular monitoring of accounts for suspicious activity
• Blocking access from devices associated with minors
• Staff training on identifying potential underage gambling

Contact Us

If you have concerns about your gambling or need assistance with responsible gambling tools, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 on our website
• Phone: +44 20 7946 0958 (Available Monday-Friday, 9:00-17:00 GMT)

Complaints

If you have a complaint about our responsible gambling practices, you can:

1. Contact our Customer Support team first
2. If unresolved, escalate to our Compliance Team at [email protected]
3. Contact the UK Gambling Commission if you remain unsatisfied

Last updated: March 15, 2026

Casino Tg is committed to responsible gambling. Please gamble responsibly and within your means. If you need help, support is available.